Doctor of Philosophy in International Business Administration (Ph.D.-IB)
Mayfield, Milton R.
Kock, Ned F.
The purpose of this study is to contribute to servant leadership’s empirical research. Specifically, this study aims to provide empirical validation of the relationship between servant leadership and selected organizational outcomes, such as employee performance, employee turnover, job satisfaction, and absenteeism. Additionally, it is of interest to investigate how leader oral communication affects these relationships. Communication plays an important role in servant leadership. Since it is not clear what kind of relationship exist between servant leadership and motivating language, four competing models were tested in this study to find the best fit and demonstrate what kind of role communication plays in influencing positive behaviors and attitudes and whether communication plays an important role. Data was collected from two countries, namely the U.S. and India, to understand whether the relationship between servant leadership and motivating language is generalizable across cultures, or if it varies from country to country.
Gutierrez, Sandra, "The Relationship Between Motivating Language And Servant Leadership" (2015). Theses and Dissertations. 69.