Title

Designing E-collaboration technologies to facilitate compensatory adaptation

Document Type

Article

Publication Title

Information Systems Management

Abstract

This article argues that e-collaboration technologies often pose obstacles to effective communication in complex collaborative tasks. The reason presented is that typically those technologies selectively suppress face-to-face communication elements that human beings have been designed by evolution to use extensively while communicating with each other. It is argued that technology users invariably react to those obstacles by engaging in compensatory adaptation, whereby they change their communicative behavior in order to compensate for the obstacles. The article concludes with a call for more research on how e-collaboration technologies can be designed to facilitate compensatory adaptation.

First Page

14

Last Page

19

DOI

10.1080/10580530701777115

Publication Date

12-1-2008

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