Title

Assessing a Spanish translation of the end-user computing satisfaction instrument

Document Type

Article

Publication Title

Cross-Disciplinary Advances in Human Computer Interaction: User Modeling, Social Computing, and Adaptive Interfaces

Abstract

This study assesses the psychometric properties of a Spanish translation of Doll and Torkzadeh's EndUser Computing Satisfaction (EUCS) survey instrument. The results show that the EUCS Spanish version is a valid and reliable measure of computing satisfaction among computer users in Mexico and adds support to the usefulness of the instrument in countries other than the United States and in languages other than English. © 2009, IGI Global.

First Page

59

Last Page

69

DOI

10.4018/978-1-60566-142-1.ch004

Publication Date

12-1-2009

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