Title
Empathetic Leadership: How Leader Emotional Support and Understanding Influences Follower Performance
Document Type
Article
Publication Title
Journal of Leadership and Organizational Studies
Abstract
This article presents a theory of empathetic leadership and its initial test. Empathetic leadership provides a model of how leader understanding and support improves follower behaviors and affective states. For this article, we explored the link between empathetic leadership and follower performance. Specifically, we tested the causal processes by which empathetic language influences follower performance. These processes include follower job satisfaction and innovation. Findings support model hypotheses and provide preliminary causal support for the model.
First Page
217
Last Page
236
DOI
10.1177/1548051818806290
Publication Date
5-1-2019
Recommended Citation
Kock, Ned; Mayfield, Milton; Mayfield, Jacqueline; Sexton, Shaun; and De La Garza, Lina M., "Empathetic Leadership: How Leader Emotional Support and Understanding Influences Follower Performance" (2019). Business Faculty Publications. 30.
https://rio.tamiu.edu/arssb_facpubs/30